*Note: we should have access to the MSXII dash for the interview to help in refreshing their memories and to use as reference
1. IRL experience – talk about what the race was like
What were you specifically using the dashboard for during the race?
How were roles delegated in regards to analyzing the data?
Was it one person looking at all of the datasets?
[set-up question to find relevant task/scenario to dig into] ie “Give me an example…” “What usually prompted you Could you give me an example of a scenario in which you would need to look at the dash? Describe that scenario”
When looking at the dash, what are you typically looking for?
e.g. looking at specific trend or data points
e.g. constantly scanning through looking for something right/wrong
...
3. Process involved in performing tasks
Could you walk me through your typical use case of the dashboard and your procedures? – This is kind of vague
Try “WhatWhat usually prompted you to look at the dash? When did you look at the dash? Describe those
scenarios”scenarios
When you couldn’t find a piece of information, how would look for it?
Could you walk me through the search process?
Do you recall a time when you had to search for a new dataset in the dash?
Was it difficult to find?
Was it difficult to interpret?
...