Here’s a summary of the communications between our team and Neoden, as well as the back-and-forth between Boreas (Canadian company that’s going through the certification process for a Neoden 4 machine too) and Neoden.
Sponsorship - Offer Details
Hi Kristen,
Good news, I have come to an arrangement with our parent company and the powers that be to fund the sponsorship! I’ll briefly outline your two options below and then I’ll put together a formal quotation depending on what you would like to go for:
Option A – Neoden 3V
We sponsor $2000 towards your purchase making the price $5999 + shipping (down from $7999).
Option C – Neoden 4
We sponsor $6000 towards your purchase making the price $5999 + shipping (down from $11999).
Having just typed and laid that out it seems like a no brainer for you to go for Option C! Shipping costs will be slightly higher than Option A but the Neoden 4 will be more beneficial for the lab in the long run. Obviously you may want to purchase additional feeders as well, which we can talk about.
I’d also like to jump on a call with you to talk through specifics of the sponsorship package, we’d like to change a few things, focusing more on social media content/exposure and case studies.
The next available ND3V or ND4 will be available to ship early August. I may have one available earlier if required.
Boreas + Neoden
Neoden cced us on their email communications with Boreas and asked if they could share some information with us!
First Email | General Overview of Certification Process
Hi Joseph,
They probably have the same restriction as us, since we are under the Sherbrooke University umbrella.
Attached is a list of certifier that is recognised by CSA as an equivalent of there certification.
The best way is to call a certification lab, there is probably a couple around Toronto and Waterloo, to come on site and certify the equipment.
It’s a couple of hundred buck to do so. After the initial inspection, they give you a report and you have to correct any problems they found before giving you the certification. Most of the time it’s related to switch, connector, wiring and assembly body panel (to protect any internal electrical connection).
We did some work with QPS (www.qps.ca), they have an office in Toronto, they are really professional.
I will be willing to share the initial report we will do on our P&P machine, once we have it, with you.
Hoping it’s helping you!
Don’t hesitate to contact me again if you have any more questions.
We don’t need to worry about having someone to come in and do the certification - the University will arrange for it 
Second Email | General Overview of Certification Process
Hi Joseph,
Do you have any electrical plan of the S1 machine on hand? The CSA certifier is here this morning and he would like to know if we have plan for the machine.
Please get back to me asap. Thanks.
RE:
Morning Frédéric,
We unfortunately do not have a wiring schematic, I’ve reached out to the factory to provide one. However, I haven’t heard back from them yet this morning which means we won’t hear back until tomorrow.
I apologize and will try to provide this as soon as we can. Let us know how we can support the inspection otherwise.
Third Email | Component Changes for Certification
Hi Joseph,
To complete the CSA certification, we need to change some components inside the equipment. Most of the part we need to change are small switches and connectors but two components are more critical.
110V DC Power supply
The AC/DC 110V power supply is not certify. We need to find an equivalent CSA, UL or UR certify. Attached is the power supply model already in the equipment.
Vacuum pump
The small vacuum pump have a 220V AC rating written on the sticker on the pump. Since the system is 110V, the pump must also be 110V rated. See image of the pump.
Could you help us, with the factory, to find replacement parts for those two components?
I will send you the complete report as soon as I receive it.
We might have not been CCed on the response 😞