Goal | to learn about users' perceptions of current infotainment designs on the market. We want to understand how they use them plus how often they interact with it while driving, what features they like/dislike, |
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Date created | |
Contributors |
Background
1.) First, could you just give me a bit of background on how the car’s control system in general works?
2.) Which parts of your car are controlled by physical buttons and knobs, vs. the infotainment screen?
3.) What does the system do when you get in the car and turn it on? What does the ‘home screen’ look like?
Scenario #1: On the way to shop for groceries…
1.) When you get in your car, what do you do before you start driving?
a.) do you immediately do something with the infotainment system, or do you not use it every time you drive?
Scenario #2: You’ve started driving…
1.) What is the most helpful feature of your infotainment system? (or 3 features)
a.) Are these features that you use every time you drive? How often do you interact with them?
3.) Is there a feature/interaction you dislike using on your infotainment system?
4.) If your infotainment system could have a new feature, what would it be?
5.) PHONE USAGE QUESTION HERE
5.) (if they have used a car without a digitalized infotainment system) How has using a digital infotainment system differed from a non-digital system?
Interview #1
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