Jira Automation Proposal

Driver

@Gustavo Ayub Ungaretti @Elizabeth Taranenko

Approver

@Rodrigo Tiscareno

Status

in progress

Problem Statement

In Jira, there is a problem where tickets can become inactive without anyone being aware, causing setbacks and miscommunication. Having a straightforward way to track ‘staleness’ will result in an optimized workflow for the team.

Scope

Must have:

  • Analyzing, gathering, and identifying stale tickets

  • Individual member/ticket velocity

  • A weekly email sent to leads before meetings (includes stale tickets and inactive members)

  • Dashboard (Burn-down charts, timeline progressions, etc.)

Must have:

  • Analyzing, gathering, and identifying stale tickets

  • Individual member/ticket velocity

  • A weekly email sent to leads before meetings (includes stale tickets and inactive members)

  • Dashboard (Burn-down charts, timeline progressions, etc.)

Nice to have:

  • Algorithm to determine when reassignment is recommended using story point estimate

  • Ranking of ticket velocities

Timeline

19-Jun202326-Jun03-Jul10-Jul17-Jul24-Jul
Planner

Obtain data from Jira

Structure and organize data

Obtain data from Jira

Convert useful data to final product

key summary type created updated due assignee reporter priority status resolution
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User Stories

Email System

As a project lead, I want to receive automated email notifications before each general meeting containing our team's velocity and allow for follow-up. This will help us showcase our progress and identify stale tickets. I want to understand our task completion and velocity to assess the overall performance of our projects and make data-driven decisions for improvement.

Email System

As a project lead, I want to receive automated email notifications before each general meeting containing our team's velocity and allow for follow-up. This will help us showcase our progress and identify stale tickets. I want to understand our task completion and velocity to assess the overall performance of our projects and make data-driven decisions for improvement.

Dashboard

As a member, I want to view a visualization dashboard that displays the current week's top contributors. This will allow me to recognize and appreciate team members' efforts and encourage healthy competition.